Effective Date: March 12, 2025
We are committed to safeguarding the privacy and confidentiality of our users. This policy outlines how we collect, use, store, and protect your data within our AI-assisted mediation platform.
Data Collections and Usaage
- Purpose Limitation: We collect and process your data solely to generate responses and facilitate the mediation process. Your data is not used for training new models, shared with third parties, or utilized beyond the scope of providing our services.
Data Storage and Security
- Secure Infrastructure: Our platform operates on Amazon Cloud, which complies with industry-standard security protocols to ensure data protection.
- Data Deletion: You have the option to delete any of your chats with a single click. Upon deletion, your data is permanently removed from our servers.
User Rights
- Access and Control: You retain full control over your data, including the rights to access, modify, and delete your information at any time.
Legal Compliance
- European Union (EU): We adhere to the General Data Protection Regulation (GDPR), ensuring lawful, fair, and transparent processing of personal data.
- United States (US): We comply with applicable federal and state data protection laws to maintain the privacy and security of your information, including CCPA/CPRA guidelines (for California clients)
- For a full overview of our compliance measures and data protection practices, please see our Privacy Policy
Contact Information
For any questions or concerns regarding this policy, please contact us at contact@dialexity.com.
This privacy statement was last updated on March 12, 2025. We regularly review and update our privacy practices to ensure the highest level of protection for your mediation data.